
Service Status
Real-time operational status for all Paramount Savings digital and payment services.
Some Systems Experiencing Issues
11 of 12 services operating normally • Last checked: just now
Service Overview
Recent Incidents
14 January 2026
Cheque Imaging Service — Degraded Performance
Some customers may experience delays when depositing cheques via the mobile app. Physical branch deposits are unaffected. Our engineering team is actively investigating.
9 January 2026
Faster Payments — Resolved
A brief intermittent delay affecting outbound Faster Payments was identified and resolved within 45 minutes. All queued payments were processed successfully.
2 January 2026
Scheduled Maintenance — Online Banking
Planned maintenance window completed between 02:00 and 04:30 GMT. Online Banking and mobile app were briefly unavailable during this period as part of routine infrastructure upgrades.
Experiencing an issue?
If you are affected by a service disruption and need urgent assistance, our support team is available 24/7.