Car Insurance Help and Guidance
Find essential information and support for your car insurance needs.
My Account
As an existing customer, you can manage your policy online with My Account. With My Account, you can:
- Access your policy online 24/7
- View, download or print your policy documents
- Change your payment details
For the self-service centre:
Login to Online BankingAdditional Car Insurance Covers
We offer additional cover options that you can add to your car insurance policy. Here are the optional upgrades you can choose from:
- Guaranteed Replacement Car Cover
- RAC Breakdown Cover
- Motor Legal Protection
- Keycare Cover
- No Claims Discount Protection (NCD)
Terms, conditions, and exclusions apply.
Tips for Driving Safely
Breakdown cover and insurance provide peace of mind, but vehicle maintenance and good driving skills are also essential for road safety. Here are some tips:
Existing Customer Support
As an existing customer, you can manage your car insurance policy online at your convenience using My Account. Our existing customer support page contains further information and guidance on how to manage your policy.
Making a Car Insurance Claim
If you need to make a car insurance claim, help is available. Here’s a step-by-step guide and information on what you’ll need to complete your claim: