Fraud & Scam Awareness

Stay informed about the latest fraud tactics and learn how to protect your accounts from scammers and criminals.

Fraud Prevention Centre

Protect Yourself from Fraud

Updated: January 2026 • UK Finance & FCA Guidelines

Report a Scam

Think you've been scammed?

If you believe you have sent money to a scammer or shared your account details, act immediately:

Step 1

Call our 24/7 fraud line immediately on 0800 024 1234

Step 2

Freeze your card and change your Online Banking password via the app

Step 3

Report to Action Fraud at actionfraud.police.uk or call 0300 123 2040

Phishing & Smishing

Email / SMS

Fraudsters impersonate Paramount Savings via email or text, urging you to click links or share credentials. These messages often mimic official branding and create a false sense of urgency.

•Paramount Savings will never send unsolicited emails asking you to confirm your password, PIN, or one-time passcode.

•Always verify the sender domain — our official emails only come from @paramountsavings.co.uk.

•If a message pressures you to act immediately, treat it as suspicious. Legitimate banks do not threaten account closure via text.

Authorised Push Payment (APP) Fraud

Payments

Criminals trick you into voluntarily sending money to their account by posing as trusted contacts, solicitors, or suppliers.

•Always verify payment details independently — call the recipient on a number you trust, not one provided in the payment request.

•Be especially cautious with large one-off payments such as property deposits or invoice settlements.

•If a payment request asks you to change previously confirmed bank details, verify the change in person or by calling an independently sourced number.

Investment & Cryptocurrency Scams

Investments

Fraudsters promote fake or unregulated investment schemes promising guaranteed returns with minimal risk.

•Check the FCA register at register.fca.org.uk before committing to any investment opportunity.

•If an investment guarantees returns or pressures you with time-limited offers, it is almost certainly fraudulent.

•Never grant screen-sharing or remote access to someone claiming to help you 'invest'.

Romance & Social Engineering Scams

Social

Criminals build emotional relationships online over weeks or months, eventually manipulating victims into sending money.

•Be cautious of new online contacts who quickly profess strong feelings and start asking for financial help.

•Never send money to someone you have not met in person, regardless of the story they provide.

•Discuss the situation with a trusted friend or family member — social engineering relies on isolating victims.

Impersonation & Vishing

Phone Calls

Scammers call pretending to be from your bank, the police, or HMRC, pressuring you to move money to a 'safe account'.

•Paramount Savings will never ask you to move money to a 'safe account' — no legitimate organisation will.

•If you receive a suspicious call, hang up, wait 5 minutes, and call us on the number on the back of your card.

•Scammers can spoof caller ID to display legitimate numbers — a matching number does not guarantee authenticity.

Report suspicious activity

If something doesn't feel right, trust your instincts. Contact our dedicated fraud team 24 hours a day, 7 days a week.

Call 0800 024 1234

Fraud & Scam Awareness

Stay informed about the latest fraud tactics and learn how to protect your accounts from scammers and criminals.

Fraud Prevention Centre

Protect Yourself from Fraud

Updated: January 2026 • UK Finance & FCA Guidelines

Report a Scam

Think you've been scammed?

If you believe you have sent money to a scammer or shared your account details, act immediately:

Step 1

Call our 24/7 fraud line immediately on 0800 024 1234

Step 2

Freeze your card and change your Online Banking password via the app

Step 3

Report to Action Fraud at actionfraud.police.uk or call 0300 123 2040

Phishing & Smishing

Email / SMS

Fraudsters impersonate Paramount Savings via email or text, urging you to click links or share credentials. These messages often mimic official branding and create a false sense of urgency.

•Paramount Savings will never send unsolicited emails asking you to confirm your password, PIN, or one-time passcode.

•Always verify the sender domain — our official emails only come from @paramountsavings.co.uk.

•If a message pressures you to act immediately, treat it as suspicious. Legitimate banks do not threaten account closure via text.

Authorised Push Payment (APP) Fraud

Payments

Criminals trick you into voluntarily sending money to their account by posing as trusted contacts, solicitors, or suppliers.

•Always verify payment details independently — call the recipient on a number you trust, not one provided in the payment request.

•Be especially cautious with large one-off payments such as property deposits or invoice settlements.

•If a payment request asks you to change previously confirmed bank details, verify the change in person or by calling an independently sourced number.

Investment & Cryptocurrency Scams

Investments

Fraudsters promote fake or unregulated investment schemes promising guaranteed returns with minimal risk.

•Check the FCA register at register.fca.org.uk before committing to any investment opportunity.

•If an investment guarantees returns or pressures you with time-limited offers, it is almost certainly fraudulent.

•Never grant screen-sharing or remote access to someone claiming to help you 'invest'.

Romance & Social Engineering Scams

Social

Criminals build emotional relationships online over weeks or months, eventually manipulating victims into sending money.

•Be cautious of new online contacts who quickly profess strong feelings and start asking for financial help.

•Never send money to someone you have not met in person, regardless of the story they provide.

•Discuss the situation with a trusted friend or family member — social engineering relies on isolating victims.

Impersonation & Vishing

Phone Calls

Scammers call pretending to be from your bank, the police, or HMRC, pressuring you to move money to a 'safe account'.

•Paramount Savings will never ask you to move money to a 'safe account' — no legitimate organisation will.

•If you receive a suspicious call, hang up, wait 5 minutes, and call us on the number on the back of your card.

•Scammers can spoof caller ID to display legitimate numbers — a matching number does not guarantee authenticity.

Report suspicious activity

If something doesn't feel right, trust your instincts. Contact our dedicated fraud team 24 hours a day, 7 days a week.

Call 0800 024 1234

Everyday Banking

Borrowing & Lending

Investments & Wealth

Insurance & Cover

Fraud & Scam Awareness

Protect Yourself from Fraud

Think you've been scammed?

Phishing & Smishing

Authorised Push Payment (APP) Fraud

Investment & Cryptocurrency Scams

Romance & Social Engineering Scams

Impersonation & Vishing

Report suspicious activity

Everyday Banking

Borrowing & Lending

Investments & Wealth

Insurance & Cover

Fraud & Scam Awareness

Protect Yourself from Fraud

Think you've been scammed?

Phishing & Smishing

Authorised Push Payment (APP) Fraud

Investment & Cryptocurrency Scams

Romance & Social Engineering Scams

Impersonation & Vishing

Report suspicious activity